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Our Service Guarantee

At Hanson Electrical we base our business on customer satisfaction, repeat clients and referrals. That's why we take our customer service so seriously.

Our Service Guarantee is put in place to give you, the customer, the peace of mind to know that you are always going to be looked after.

Our Service Guarantee entails:

  • We will only use quality products! All our products that we supply will be of the highest quality and be backed by a 12-month warranty.
  • We will answer your calls! If for some reason we could not answer your call at that time, please leave a short message and your call will be returned in less than 30 minutes.
  • We will be on time! We always try our hardest to make it to every appointment on time, however it is the nature of this industry for plenty of surprises to pop up, so if we ever are late, we will take $50 off the quoted price of the job.
  • The Electrical Safety of your home is always going to be of paramount importance. Every Job we do, big or small, includes a complimentary visual safety inspection, to make sure you and your family are safe.
  • We will clean up after every job and always leave your home the same way we found it, if not better!
  • The Electrical work we do complies to all Australian standards and we undertake all mandatory testing requirements on every job where it is necessary. With all of our work comes a limited lifetime warranty.

SERVICE GUARANTEE FAQ

For more in depth service guarantee information visit our Service guarantee Information page

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